Frequently Asked Questions

Last updated: August 27, 2018

Do you offer support?

We provide full, online support and welcome both your questions and requests. Please submit issues and bug reports – or feedback and suggestions – at

I can't find the pricing page, how much does it cost?

Diagramiq's first public release is free for anyone to use. Our full feature set and pricing will be introduced in 2019.

Can I use Diagramiq for commercial purposes?

Yes, absolutely.

Is my data secure?

We understand the sensitive and proprietary nature of the projects that our customers create. As a result, we encrypt all our communication through SSL. All data is stored securely, and backed up regularly in multiple geographic locations.

What's the difference between private and public projects?

  • Public projects can be accessed by anyone with whom you choose to share the link.
  • Private projects are restricted to the collaborators to whom you grant access.

Do you offer Enterprise solutions?

If you are interested in on-premise deployments, behind-the-firewall instances, or private network installations, contact us directly at

Which browsers do you currently support?

Diagramiq works well with Chrome 30+, Firefox 40+, Safari 6+, Opera 20+

But I have more questions!

We’re happy to answer any and all of your questions! Just drop us a line at